Refund and Cancellation Policy 

The below refund and cancellation policy, refers to all art workshops purchased directly with Lyndene Art Studio, and for all art workshops booked (directly and indirectly) using any form of gift voucher/s.

We aim to deliver all activities as advertised. However, activities may be cancelled, or changed, if enrolments are too low or in the event of unforeseen circumstances. 

Cancellation by Lyndene Art Studio:

If we cancel any art activity, class or workshop, all participants will be notified immediately. 

Lyndene Art Studio will give participants the opportunity of a full refund, or will transfer their payment to another activity of equal value available at Lyndene Art Studio.  If we cancel any art activity, class or workshop, Lyndene Art Studio will refund the participant within 7 working days from the cancellation date.

Cancellation by the student / participant:

If you cancel any art activity, class or workshop held by Lyndene Art Studio, an alternative workshop date, or a full refund can be arranged, as long as we have been informed 2 full days before your confirmed art workshop date.  For example, if your workshop is booked on a Saturday, we would need to be informed of your cancellation by 23:59pm on the Wednesday before.  Your voucher will become invalid and no refunds or art workshop alternative dates will be offered, if you cancel within the 2 days prior to your art workshop.

Please note, if you withdraw after the activity has started you will not be entitled to a refund.

Student / Participant Conduct

Lyndene Art Studio expects all students / participants to conduct themselves in a considerate and respectful manner that does not pose any risks to themselves or others. At the beginning of each activity the artist delivering the session will inform you of any particular ground rules or health and safety requirements for the activity which should be followed at all times.  If a student / participant is behaving in an inappropriate, unsafe, disruptive or unsuitable manner, Lyndene Art Studio, reserve the right to issue a verbal warning. If the inappropriate behaviour continues then the student/participant(s) will be asked to leave.